Privacy Policy

This Privacy Notice sets out how CT Services Group Ltd complies with applicable data protection legislation and can be accessed from the Homepage on our website.

Privacy Notice

CT Services Group ("We") are committed to protecting and respecting your privacy.

This Privacy Notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulation (“GDPR”), the Data Controller is CT Services Group Ltd, Unit 1, Metro Business Centre, Kangley Bridge Road, Lower Sydenham, SE26 5BW.

We may collect and process the following data about you:

• Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website where registration is required, subscribing to our service, posting material or requesting further services. We may also ask you for information if you report a problem with our website.
• If you contact us, we may keep a record of that correspondence.
• Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on Beyond Networks secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our website is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you.
• To carry out our obligations arising from any contracts entered into between you and us.
• To notify you about changes to our service.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous sale to you.

If you do not want us to use your data in this way, please let us know by contacting sales@ctsgroup.co.uk.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If CT Services Group Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation and other agreements; or to protect the rights, property, or safety of CT Services Group , our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at CT Services Group Ltd, Unit 1, Metro Business Centre, Kangley Bridge Road, Lower Sydenham, SE26 5BW or emailing us at sales@ctsgroup.co.uk.

Access to information

The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR. If you wish to exercise any of these rights, please contact the CT Services Group Ltd, Unit 1, Metro Business Centre, Kangley Bridge Road, Lower Sydenham, SE26 5BW or email us at sales@ctsgroup.co.uk

Changes to our privacy policy

Any changes we may make to our Privacy Notice in the future will be posted on this page and we suggest that you check back periodically for any updates or changes to our Privacy Notice.

Contact

Any questions, comments and requests regarding this Privacy Notice should be addressed to CT Services Group Ltd, Unit 1, Metro Business Centre, Kangley Bridge Road, Lower Sydenham, SE26 5BW or sales@ctsgroup.co.uk.